Frequently Asked Questions
Can you customize the size and design of glass windows and doors to fit my space?
Yes, we offer custom sizing and design options for glass windows and doors to ensure they perfectly fit your space and meet your specific requirements. Our expert team will work closely with you to create the ideal solution for your project.
What are the benefits of choosing aluminium windows and doors?
Aluminium windows and doors offer numerous benefits including durability, strength and resistance to corrosion and weathering. They are also lightweight, low maintenance, and highly customizable in terms of design and color options.
What is the difference between safety glass and tempered glass?
Safety glass, such as laminated glass, is designed to mitigate the risk of injury upon breakage by holding fragments together. It achieves this through layers of glass bonded with an interlayer that prevents shattering into sharp shards. Toughened glass, or tempered glass, undergoes a thermal or chemical treatment to increase its strength and shatter resistance, breaking into small, blunt pieces upon fracture. While safety glass focuses on minimizing injury by containment, toughened glass enhances durability through increased strength and controlled breakage.
How should I clean and maintain my glass and aluminium products?
To clean and maintain your aluminium products, simply wipe them down with a soft cloth dampened with mild soapy water. Avoid using abrasive cleaners or harsh chemicals, as they may damage the surface finish. Regular maintenance with gentle cleaning will help preserve the appearance and longevity of your aluminium products. Regular maintenance at coastal conditions are paramount for longevity of product.
What are the client's responsibilities before commencing renovation or break out work on site?
Prior to starting renovations or break out work, it is the client's responsibility to address several factors to ensure smooth progress. These include removing all exterior and interior burglar bars, as well as burglar alarm contacts and sensors if required, which can be replaced after the work is completed. Additionally, curtains and blinds should be taken down, and any necessary plastering and painting should be done by the client, with our team only handling repairs to existing plaster. It is also important for the client to ensure adequate cleared working space is provided for the installation, and while we take care to minimize mess, any damages incurred during the process would need to be repaired by the client.
What warranty coverage is provided for installations by Atlantic Aluminium?
Atlantic Aluminium installations come with a comprehensive one-year warranty, safeguarding against any defects or faulty workmanship. However, this warranty may be forfeited if the product is misused or in the event of damage resulting from forced entry. Rest assured, our team is committed to delivering quality craftsmanship and ensuring customer satisfaction throughout the warranty period.